• Customer Support

A Better VoIP Solution

 

Shelton | Johns Partners

 

We choose our partners carefully because they are an extension of our work and reputation. We work with best in the business.

 

Bringing you the best from the market leaders in standards-based telecommunications:

 

Shelton | Johns is a Digium Select Reseller and Solutions Provider. We are dCAp certified and have more than 4 years of experience designing and implementing solutions based upon the Asterisk open source telephony platform.

 

Polycom was the first major manufacturer to embrace handsets built upon the SIP standard for VoIP telephony. Shelton | Johns has been an authorized Polycom partner since 2004 and we deploy the entire SoundPoint IP line of Polycom products.

 

Vyatta has established itself as a viable competitor to networking giants like Cisco Systems. The Vyatta open source routing platform provides a broad routing solution at an affordable cost. Shelton | Johns is an authorized Vyatta partner and deploys the 514 and 2000 series of Vyatta routing appliances.

 

The Aheeva CCS solution enables full-featured contact center functionality on top of an Asterisk open source telephony framework. The Aheeva solution is very affordable when compared to competing platforms from the likes of Noble Systems and allows interoperability with outside applications.

 

For companies whose call center needs are more simplistic, QueueMetrics provides a powerful real-time queue analysis and reporting platform for the Asterisk VoIP framework. Shelton | Johns deploys QueueMetrics fro enterprise accounts and other large installations that need granular reporting for their call traffic.